How quickly can we respond to your cleaning emergencies?


Our help desk is available to support you 24/7 and we have the vehicles, personnel and equipment ready to be deployed when you need them. On-site staff can usually respond within 15 minutes and listed below are our typical response times when staff need to be sent out to rectify an issue.

Services CDB Area Inner City Metropolitan Area Regional Area
Cleaning of carpet and upholstery Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Ad-hoc general cleaning services Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Low rise window cleaning Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Graffiti removal Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Bacteria and virus control Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Water extraction and damages Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Hydro cleaning Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
General scrubbing Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Stripping and sealing of vinyl floors Within 1 hour Within 1.75 Hours Within 2.5 hours 12 - 24 hours
Continuously improving your cleaning

At QCC, we are never satisfied with doing “our best”. When it comes to cleaning your property, we’re always striving to do better. This means that, as a client of ours, you will experience superior results, continually improving services, and an environment that promotes a healthy, happy and productive workforce.
Establishing a superior product range

As part of our efforts, we have established a reduced range of cleaning products through preferred suppliers, which include Kimberley Clark, Diversey, 3M, Rubbermaid, Oates and Scott Young Research. Supplying each of our employees with the most innovative and effective equipment, tools and green chemicals ensures our cleaning services achieve even higher standards.

About QCC


Established in 2007, QCC are Australia’s leaders in 24/7 Rapid Response, offering urgent, around the clock cleaning when you need it most. Due to our strong network of local staff, equipment and vehicles, we arrive faster and are better resourced than our competitors to fix your cleaning emergency. QCC successfully attended to more than 55,000 emergency calls over the last 10 years. Our systems are designed to ensure you are serviced by our well-trained staff who don’t cut corners and provide an open track record of the work they do.

MORE ABOUT QCC

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about Quality Commercial Cleaning.
  • Quality Commercial Cleaning are reliable, fast and provide us a great service through many emergencies.
    Jamie Green
    CBRE
  • Quality Commercial Cleaning provide a very fast response, high quality and excellent value service.
    Charlie Caltabiano
    Caltabiano Porperties
  • Our relationship based on great service and competitive rates with Quality Commercial Cleaning has been a true Partnership.
    Peter Mitchell
    Australia Post

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